CLIENT RELATIONS & LOGISTICS
Customer Support & Assistance
Have an inquiry regarding tracking, hardware pairing, or our 60-day satisfaction return policy? Our dedicated team is ready to assist you.
Direct Merchant Contact
The PlayVero TV Box is distributed directly through certified merchant Langley Retail. For warranty registrations, order status, or fulfillment inquiries, reach out using the official details below:
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Email Support Desk: support@langleyretail.com
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Merchant Entity: Langley Retail Fulfillment • North American Distribution
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Response Time: Support tickets are acknowledged and answered within 24 business hours.
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60-Day Guarantee Claims: Contact support to request an authorized Return Merchandise Authorization (RMA) number before returning hardware.